Privacy Policy

At Megaover Ltd, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR).

1. Data Controller

Megaover Ltd is the data controller responsible for your personal data.

• Company Number: 16789586
• Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
• Contact Email: support@megaover.online

2. Information We Collect

2.1 Information You Provide

We collect personal data you voluntarily provide when you:

• Contact us via forms, email, or phone
• Request quotes or consultations
• Engage our marketing services
• Subscribe to newsletters or updates

This may include: name, email address, phone number, company name, job title, project details, and payment information.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies (see Section 8)

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract: To perform services you've requested or entered into a contract for
• Consent: Where you've given explicit consent (e.g., marketing emails, non-essential cookies)
• Legitimate Interests: To improve our services, website functionality, and business operations
• Legal Obligation: To comply with UK law, accounting, and tax requirements

4. How We Use Your Data

We use your personal data to:

• Provide and deliver marketing services
• Respond to inquiries and support requests
• Process payments and maintain financial records
• Send service updates and important notices
• Improve website functionality and user experience
• Send marketing communications (only with your consent)
• Comply with legal and regulatory obligations

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: Payment processors (Stripe, Wise, Payoneer), hosting providers, email services, and analytics tools that process data on our behalf
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party processors are bound by data protection agreements and process data only as instructed.

6. International Data Transfers

Some of our service providers are located outside the UK/EEA. When we transfer data internationally, we ensure adequate protection through:

• Standard Contractual Clauses approved by the UK ICO
• Adequacy decisions by the UK government
• Appropriate safeguards as required by UK GDPR

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Client Data: Duration of service + 6 years (UK tax law requirements)
• Inquiry Data: 2 years from last contact
• Marketing Consent: Until you withdraw consent or after 2 years of inactivity
• Website Analytics: 26 months maximum

8. Cookies and Tracking Technologies

We use cookies to improve your experience and analyze website usage. Cookies are categorized as:

You can manage cookie preferences in your browser settings or via our Cookie Policy page. Non-essential cookies are only set after you provide consent.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

10. Marketing Communications

We will only send you marketing emails if you have given explicit consent. You can unsubscribe at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at support@megaover.online
• Updating your preferences in your account (if applicable)

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (SSL/TLS)
• Secure servers and access controls
• Regular security audits and updates
• Staff training on data protection
• Incident response procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard practices.

12. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the data promptly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. For significant changes, we may provide additional notice via email.

15. CCPA Notice (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion
• Right to non-discrimination

We do not sell personal information. To exercise CCPA rights, contact support@megaover.online.